Tailored Intelligence

Custom AI Solutions

Every business is different. We design and build custom AI systems such as copilots, retrieval apps, model integrations, and voice interfaces, trained on your data and aligned with your goals, with built-in guardrails and human-in-the-loop controls for accuracy, safety, and compliance.

Tailored AI systems built for your unique business needs

Product Overview

Custom AI Solutions: AI Copilot Development and Consulting

Tailored AI systems designed for your unique business needs. From custom copilots and RAG applications to voice interfaces and model integrations, we build AI solutions trained on your data with built-in guardrails and human-in-the-loop controls.

Designed for You

Every business is unique. We design and build custom AI systems trained on your data, aligned with your goals, and integrated with your existing infrastructure.

Built for Scale

Enterprise-grade AI systems with built-in guardrails, human-in-the-loop controls, and compliance features. Ready for production from day one.

Continuous Improvement

Analytics, monitoring, and optimization tools to track performance, measure outcomes, and continuously improve your AI systems.

Custom Copilots
RAG Systems
Voice Interfaces
Model Integration
Data Pipelines
Analytics & Reporting
Secure & Compliant
Tailored Training

Example solutions

AI Copilots
RAG Applications
Voice AI Systems
Knowledge Base Systems
Document Processing
Model Fine-Tuning
Enterprise Copilot Platforms

Safety and compliance

Guardrails

Scoped domains, tone controls, refusals for out-of-scope requests, rate limits, and content filtering

Human in the loop

Live transfer capabilities, approvals for sensitive actions, review queues, and escalation workflows

Data security

You own your data, encrypted storage, least-privilege access, compliance with regulations

Need omnichannel AI agents or workflow automation? Check out Dale AI and Dale Flow.

Our Process

Pragmatic Software Engineering Process

Five phases from discovery to launch. Clear outcomes at each step, no surprises. We scope tight, ship fast, then iterate based on real usage data.

Discovery

Identify outcomes, users, constraints, data, compliance, channels, and systems. Map current processes, KPIs, risks, dependencies, and ownership.

Outcome: Shared brief, KPI baseline, risk register, and stakeholder alignment.

0001

Strategy

Choose the initial track (agent, workflow, custom AI, application, or integration). Prioritize the smallest valuable release. Set timeline, budget, and RACI.

Outcome: Scoped Release 1, milestone roadmap, KPI plan, and resourcing confirmed.

0002

Blueprint

Design flows, UX, domain model, data and architecture, integrations, and security patterns. For AI, define sources and freshness rules, guardrails, human-in-the-loop, and the action catalog. Write the test plan and acceptance criteria.

Outcome: Clickable prototype and technical spec, privacy and security checklist, and acceptance tests defined.

0003

Build & Integrate

Ship in short sprints behind feature flags. Connect CRM, calendars, helpdesk, document stores, databases, and external APIs. Enforce CI/CD, code review, automated tests, accessibility and performance checks, and observability.

Outcome: Working pilot in staging, integrations verified, test and quality targets met, and go-live checklist signed.

0004

Launch & Hypercare

Pilot, then expand. Monitor logs, transcripts, and jobs. Tune weekly and report KPI deltas with next actions. Add channels and features, A/B prompts or UX, and right-size capacity. Enable your team.

Outcome: Stable production with SLOs, measurable KPI lift, runbook and training completed, and a prioritized backlog for scale.

0005

Outcomes That Matter

AI That Delivers Measurable Results

Every implementation ships with clear goals and a measurement plan. We automate the busywork, capture more opportunities, and keep humans focused on what moves the business.